An Insurance Loss Assessor is a professional who works on behalf of policyholders to manage and negotiate insurance claims, ensuring you receive the maximum settlement you are entitled to. Unlike loss adjusters, who are appointed by insurers to assess claims in the company’s interest, loss assessors work exclusively for you, protecting your rights and handling all aspects of the claim.

With expert knowledge of insurance policies, property restoration, and claims negotiation, a loss assessor ensures that every detail is properly documented, your claim is correctly valued, and you are not left out of pocket due to an undervalued or rejected claim.

A loss assessor takes the burden off your shoulders by:

• Assessing the damage to ensure all losses are fully recorded.
• Managing the claim process, from paperwork to negotiations.
• Liaising with the insurer’s representatives, such as loss adjusters, to fight for a fair settlement.
• Overseeing reinstatement works to restore your property to its pre-loss condition.

While hiring a Loss Assessor isn’t mandatory, it is one of the smartest decisions you can make when dealing with an insurance claim. Without professional representation, there’s a risk of delays, underpayments, or even rejected claims due to complex policy terms and insurer tactics.

A Loss Assessor works exclusively for you – not the insurance company – ensuring that your claim is handled correctly, fairly, and with your best interests in mind. By having an expert manage the process, you maximise your chances of receiving the full settlement you are entitled to, without the stress of navigating insurer negotiations alone.

Our loss assessing service is completely free to the policyholder, provided that our vetted contractors carry out the reinstatement works. Unlike some Loss Assessors who only manage the claim, our partners oversee the entire process – from initial assessment to final repairs – ensuring a seamless experience with no additional costs for our service.

However, any policy excess stated in your insurance agreement will still apply and must be paid by you, the policyholder.

If you are a VAT-registered company or individual, you are responsible for paying the VAT on the settlement amount, but you can claim this back from HMRC on your next VAT return.

With our end-to-end claims management, you receive expert representation, maximum compensation, and high-quality repairs – all without additional fees.

We provide expert claims management and reinstatement services for a wide range of property damage, ensuring you receive the full settlement you are entitled to while minimising disruption to your home or business. The types of damage we handle include:

• Escape of Water: One of the most common causes of property damage, water leaks from burst or frozen pipes can lead to extensive structural and contents damage. We manage your claim, coordinate drying specialists, and oversee reinstatement works to restore your property efficiently.
• Fire Damage: A fire can be devastating, causing not only structural damage but also emotional distress. We take charge of your claim, ensuring your home or business is fully restored to its pre-loss condition. Where applicable, we can also arrange temporary accommodation if your property is uninhabitable.
• Flood Damage: Flooding can leave a property uninhabitable for extended periods, requiring significant remedial work. We oversee the entire clean-up and repair process, ensuring fixtures, fittings, and furnishings are properly assessed and reinstated. Temporary accommodation can also be arranged where necessary.
• Storm Damage: Severe weather conditions, such as high winds, heavy rain, hail, and snow, can cause structural damage ranging from broken roof tiles to fallen trees impacting buildings. Our team is experienced in managing storm-related claims, ensuring quick and effective repairs.
• Impact Damage: Structural damage caused by vehicle collisions can be extensive. In most cases, property owners can recover the cost of repairs under their insurance policy, and we can assist in ensuring costs are recovered from the responsible party where applicable.
• Subsidence and Heave: These foundation-related issues can cause serious structural instability in buildings. Whether your property is sinking due to subsidence or shifting upwards due to heave, we ensure the damage is thoroughly assessed, repaired, and that your claim is handled with precision.

If your property has suffered any of the above damages, we take control of the claims process – negotiating with insurers, managing reinstatement works, and ensuring you receive a fair settlement. Contact us today to get expert assistance with your claim.

We can assist immediately. The sooner you involve a loss assessor, the better your chances of securing a fair settlement. Contact us today, and let our experts take charge of your claim, ensuring a stress-free and successful resolution.

Navigating an insurance claim can be daunting, but our streamlined process ensures efficiency and clarity at every stage:

1. Contact Us: Reach out to our team at 0208 252 8927 or simply complete this form. We’ll gather initial details about the damage and arrange a convenient time for a Loss Assessor to visit your property.
2. Damage Assessment and Report: After you authorise us to manage your claim, our Loss Assessor conducts a thorough inspection to determine the validity of your claim and compiles a comprehensive damage report.
3. Claim Management: We handle all communications with your insurer, including attending on-site meetings with specialists or any representatives they appoint.
4. Negotiation with Insurer: Our team negotiates directly with your insurer to secure the best possible outcome, expediting the process on your behalf.
5. Settlement and Excess Payment: Once a settlement is reached, we discuss the agreed-upon repairs with you, collect any applicable excess payment as stipulated in your policy, and schedule the commencement of works.
6. Assignment of Vetted Contractors: We deploy our network of fully vetted contractors, ensuring that all repairs are executed to the highest standards.
7. Project Management of Repairs: Your dedicated Loss Assessor oversees the entire repair process, ensuring timely and quality restoration of your property.
8. Final Sign-Off and Feedback: Upon completion, we conduct a final walkthrough with you to inspect the work. Your satisfaction is paramount; we value and act upon your feedback to continually enhance our services.

By entrusting us with your claim, you benefit from professional guidance, effective negotiation, and meticulous project management, ensuring your property is restored promptly and to the highest quality.