If you own a business offering food and drink, you’ll know that your machinery is vital to its smooth day-to-day running. Just one breakdown, even to the most innocuous machine, can cause financial losses, or indeed close your whole business down for hours, or even days. Quite simply, you can’t afford to be without any piece of your catering equipment.
At PHS, we’re experts at the repair of commercial catering equipment, having worked with many Suffolk businesses to get them back up and running again. In fact, we manage to fix 90% of breakdowns on our first visit, ensuring your downtime is kept to a minimum. We won’t keep you waiting either, with our average response time being just two hours.
If you have a catering business in Suffolk, we’re the company you need on speed dial. If you ever have a breakdown or other issue with your catering equipment, we’ll be there ASAP, ready to get your business back to normality.
We’re proud to boast that our staff are some of the best trained in the industry, ready to work on any breakdown with your catering equipment. They can fix problems with catering equipment from all providers, including:
Whether you’ve got a small issue that needs fixing or a catastrophic one that’s brought your business to a grinding halt, we’ll be there to make the fix. Quite simply, we’re the ones to call when you have any issues with your catering equipment.
At PHS, we can repair catering equipment of all shapes and sizes, including the appliances listed below:
As well as being able to repair appliances, we also have experts on hand to assist with any issues you may be experiencing with your gas supply. We also have trained plumbers on standby, ready to deal with any plumbing emergencies or other issues not just in your commercial kitchen, but your whole premises.
Even business owners who stick to a PPM schedule will occasionally experience breakdowns. Therefore, every catering business owner needs to have an emergency contact available to fix broken appliances at any time. This is something we’re able to do at PHS.
We reach most premises within two hours of being called, minimising downtime, as well as the effect the breakdown has on your business. We have a 90% success rate in diagnosing and fixing the problem on the spot, meaning your business should be back up and running in no time. If we’re unable to make the fix, we’ll order parts and then return to install them as soon as they’re delivered.
We’re able to respond to breakdowns 24 hours a day, so we can respond regardless of the times your business operates. Save our number on your mobile today, as you never know when you might need it next!
Kitchen emergencies do happen, but they can be minimised by implementing an effective planned preventative maintenance (PPM) schedule. This will see us visiting your premises at predetermined dates to service your most important pieces of equipment, catching any problems early and potentially preventing a disastrous breakdown further down the line.
We work with many businesses in Suffolk and the wider region, ensuring their kitchen machinery is in great working order. Many businesses also need regular maintenance as part of their insurance, and others carry it out to ensure the safety of their staff and customers. PPM also helps your appliances last longer, cutting down on expensive replacements.
We’re able to advise you on exactly how often different pieces of appliances need to be serviced, so please contact us to find out more. Investing in PPM is something every business owner in Suffolk should prioritise!
We recommend that you have your commercial kitchen equipment serviced at least every 6 months. This ensures that it remains in the best possible condition and that any issues are identified before they become problems that could lead to disruption for your business.
Maintaining catering equipment is not just a question of keeping it clean, although this is important. You also should organise regular inspections of the equipment by knowledgeable engineers who will ensure that everything is in working order and proactively deal with any problems before they start affecting your operations.
Routine maintenance of commercial catering equipment is not just important to ensure that the machines work as they should but to also save money in the long term. Keeping everything working smoothly and dealing with small faults when they first arise reduces the risk of serious breakdowns later on. You’ll enjoy better food quality, your staff will enjoy a more efficient and safer working environment, and your equipment will enjoy an extended life span.
If you own a catering business anywhere in Suffolk, we’ve got you covered. We’ll be there to provide emergency repairs, whenever they happen, plus we can also work alongside you to maintain equipment, stopping many emergencies before they happen. So, why not contact us today and speak with one of our friendly team members to find out more?
Our Suffolk catering equipment engineers are available 24/7 all across Suffolk including but not limited to: Bury St Edmunds, Felixstowe, Ipswich, Woodbridge, Aldeburgh, Beccles, Clare, Sudbury, Newmarket, Lowestoft, Framlingham, Southwold, Thetford, Orford, Haverhill, Mildenhall, Brandon, Needham Market & Eye.
We hope to hear from you soon!
Get in touch with our expert Suffolk catering engineers